IT Support Jobs Sydney

Job Details

Hiring Organization New South Wales Institute of Sport
Post Title IT Support Jobs Sydney
Post Name Administrator, Information Technology Support
Qualification BE/B.Tech
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary AUD 80000 To AUD 90000 Per Year
Location Sydney, New South Wales, Australia 2127

About us

The NSW Institute of Sport [NSWIS] is a high-performance sporting organization that supports Australian athletes to become the world’s best.

We reach all regions of NSW with an Olympic and Paralympic training facility based at Sydney Olympic Park and high-performance hubs across NSW that provide world-class daily training environments for our athletes and coaches.

Our experts work in collaboration with partners within the national sporting system to create and deliver high-performance support services and environments to prepare athletes and coaches for international competition.

About the role

The Administrator, Information Technology Support is responsible for providing a wide range of information technology administrative services and coordination support to organization-wide teams, undertaking service desk and information technology support activities.

The role will be accountable for developing, administrating, and implementing the Athlete Management System (AMS) across sports programs, primarily through the SmartaBase platform, as it relates to the capture, storage, and reporting of athlete and organizational data.

The position will support the successful adoption of sports technology across the organization. In addition, the role will have the opportunity to gain experience from experienced data scientists by participating in relevant technology and innovation projects and initiatives.

About you

  • Experience in IT customer service and support to accurately diagnose technology issues and provide targeted and successful resolutions.
  • Knowledge of current technologies (Microsoft365, Active Directory, AMS) with the ability to learn and support new technologies.
  • Experience in implementing security standards and procedures for all hardware and software to protect from unauthorized system access, virus infection, and cyber threats.
  • Demonstrated problem-solving skills.
  • Experience in multi-tasking and assisting with project management to achieve business objectives.

Essential requirements

  • Proficient in Microsoft 365, MS Exchange, and Active Directory.
  • High technology literacy
  • Understanding the integration of software programs
  • Working with Children Check
  • Current driver’s license
  • Sports Integrity Australia – Anti-Doping Fundamentals and annual.
  • Sports Integrity Australia – PBTR – Child Protection and Safeguarding

Applying for the role

To apply for this role please submit:

  1. A cover letter outlining how you meet the requirements and focus capabilities in the job description for the role (maximum 1 page)
  2. An up-to-date CV outlining experience, qualifications, and achievements (please include at least two referees)
  3. A response to the pre-screening questions below (maximum 300 words per question)

Pre-screening questions 

  1. Outline your experience in an IT Support capacity and describe some of the systems you have supported and your day-to-day activities.
  2. Provide an example of a time when you managed a large volume of queries and/or tasks with competing deadlines. How did you prioritize your workload and what was the outcome?

To apply complete your application via the workforce by midnight. Only those applications which address the selection criteria and focus capabilities will be considered by the Selection Panel.

This recruitment may be used to create a Talent Pool for similar future roles that may arise over the next 18 months.

The NSW Institute of Sport requires all applicants who can be safely vaccinated for COVID 19, to be so.

Successful candidates will be required to provide evidence of vaccination and those unable to receive the COVID-19 vaccination due to a medical condition will be requested to provide an NSW Health COVID-19 Vaccine Medical Contraindication form completed by a medical practitioner as part of the appointment process.

NSWIS is committed to protecting children from harm. We require all applicants that will work with Children to undergo an extensive screening process prior to appointment

Commitment to Diversity

The NSW Institute of Sport is committed to creating a diverse and inclusive workforce that reflects our community, sports partners, and athletes.

We encourage applications from suitable candidates; of all ages, genders, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse groups, veterans, refugees, LGBTIQ+ community, and people with disability.

Apply Now

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