Operations Team Member
Job Details
Hiring Organization | Kotak Mahindra Bank |
Post Name | Operations Team Member |
Qualification | Bachelor’s Degree |
Industry | Private |
Employment Type | Full Time |
Work Hours | 8 Hours |
Salary | 18000/- To 22000/- Per Month |
Location | Mumbai, Maharashtra, India 400056 |
Full Job Description
Job Role:
- Manage Day-to-day Operational Activities of Customer Deliverables like Debit cards / Credit Card / Cheque book etc…
- Manage deliveries, and coordinate with various production vendors, courier partners, and Stationery vendors.
- Ensure TAT for all the activities & experience in leading team operations.
- To handle escalations in operations.
- Reconciliation of processing data on a day-to-day basis.
- Provides support and guidance to Team Leaders and subordinates and gives a decision on complex operational and technical issues.
- Continuously work on improvements & error reduction thru regular analysis.
- Elimination of redundant internal processes/ procedures and duplication/ over-lapping etc.
- Take up any other assignments as conveyed by seniors from time to time.
- Very good command of MS-office (Word, Excel, PowerPoint, etc.)
- Should have built and worked on SOPs, BRD, and operational risk matrices for the team
- Excellent project, analytical, execution skills & effective communication skills
- Should be able to drive efficiency and an error-free ops organization.
Job Requirements:
- Be flexible to the work timings as the role demands.
- Should be fast and accurate with excellent written and oral communication skills.
- Should be a strong team player and demonstrate excellent teamwork.
- High commitment to work
- Willingness to work late hours /work in staggered working arrangement, in case the same is required.