Bank Jobs San Antonio

Assistant Branch Manager

Job Details

Hiring Organization Chase Bank
Post Name Assistant Branch Manager
Qualification A College degree or military equivalent is strongly preferred; a High school degree, GED, or foreign equivalent required
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary USD 60000 To USD 65000 Per Year
Location San Antonio, Texas, United States 78212

Job Description

You excel in customer service, and operational knowledge, and enjoy a fast-paced working environment. You do what’s right – for customers and colleagues – and you inspire others to do the same. Apply these skills to become an Assistant Branch Manager at Chase and help lead the customer banking experience.

As an Assistant Branch Manager, you are responsible for creating an environment that delivers an exceptional experience for both customers and employees.

After completing a customized training program at Chase, you will be responsible for the following:

  • The management operational functions include loss control, compliance, customer retention, and audit standards
  • How to supervise, coach and develop Tellers, Senior Tellers, and Lead Tellers regarding policies, procedures, products, systems, and banking transactions
  • All aspects of branch operations, including paying and receiving transactions, regulatory compliance, and Bank Policy & Procedure
  • Making lives of customers more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/7 day a week
  • Leading and developing branch teller staff to meet customer’s service needs and foster an environment in which all employees can perform their best work in a team environment
  • In the absence of the Branch Manager or designated banker, you’ll be given the responsibility to communicate branch priorities throughout the day

Skills & Qualifications:

  • A College degree or military equivalent is strongly preferred; a High school degree, GED, or foreign equivalent required
  • Demonstrated commitment to operational integrity, policies, procedures, and regulatory banking requirements; including passing Branch audit
  • Strong probing, analytical, problem-solving, and decision-making abilities
  • Ability to plan and manage staffing to meet changing Branch and customer needs
  • Knowledge and interest in connecting customers to available technology
  • Adaptability, flexibility, and ability to work branch hours, including weekends and some evenings
  • High school degree, GED, or foreign equivalent required (college degree strongly preferred)

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. 

In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients, and communities have been a top priority in light of the COVID-19 pandemic.

JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement, and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements.  

Requirements include sharing information including your vaccine card in the firm’s vaccine record tool and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing.

We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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