City of Phoenix Jobs

Phoenix Public Library serves a diverse multi-ethnic clientele of over 4.8 million people, with a central library and 16 branches. The library offers collections in multiple languages, a full range of cutting-edge electronic resources, and customer-focused public services.

PPL is a large system seeking motivated candidates to advance their career opportunities through a pathway designed for upward mobility. We offer a variety of development opportunities for supervisors through leadership and mentor programs. Join this innovative team today!

A Library Circulation Attendant III is responsible for supervising circulation and clerical staff at a major branch location or at the Burton Barr Central Library.

This position supervises, evaluates, and trains clerical staff and coordinates the activities of the circulation desk and/or sort functions; resolves credit disputes and difficult or unusual problems related to circulation; and provides customer service in person, via phone and email.

The ideal candidate must be able to multi-task, resolve problems and work with a diverse customer base in a fast-paced environment.

• Will possess the ability to provide seamless customer service to internal and external customers and train employees on library practices.

A comprehensive benefits package is offered which includes a traditional pension with employer and employee contributions; choice of medical HMO, PPO, or HSA/HDHP plan; wellness incentive of up to $720 annually; dental; vision; life insurance; long-term disability; 401(a) and 457 plans; medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan; bus/light rail pass; tuition reimbursement program; paid time off includes 12.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days. 

• Three years of library clerical experience.
• Including one year of experience at a circulation desk with limited supervisory responsibilities (one year at the level of Library Circulation Attendant II).
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• For information regarding pre-screening and driving positions.

The City of Phoenix has paused plans to implement a federal mandate requiring all city employees to be vaccinated against COVID-19. This decision comes after a series of legal challenges and a ruling from a federal judge which temporarily halts the COVID-19 vaccine mandate for federal contractors nationwide.

If the requirement is reinstated, the City of Phoenix may require new hires to provide proof of full COVID-19 vaccination status as a condition of employment. After a conditional offer has been extended, candidates may request a reasonable accommodation based on a medical disability or for sincerely held religious beliefs.

The minimum qualifications listed above, plus:

• Three years of experience working with an Integrated Library System.
• Prior experience serving as a lead or supervisor.

This recruitment and any interview process as a result of this recruitment may be used by multiple hiring managers and multiple departments throughout the City to fill any related current or future vacancies; other recruitments and appropriate eligible lists may also be considered.

Apply online by completing the required information and attaching, as one document, your cover letter, and resume. Please include your experience as it relates to the qualifications stated above.

Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• During the current health crisis, job interviews may be held by video or audio conference.
• Please be aware that you may be required to wear a face covering or use other personal protective equipment (PPE) related to the COVID-19 pandemic.
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