Amazon Jobs San Antonio Texas

Job Details

Hiring Organization Amazon
Post Name Data Center Technician
Qualification Associate’s degree in an IT-related field or equivalent professional or military experience
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary USD 20 To USD 26 Per Hour
Location San AntonioTexasUnited States 78227

Job Summary

As a Data Center Technician, you are a primary resolver for your support team and are skilled at troubleshooting hardware-based problems. You are able to troubleshoot and solve a range of data center infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems.

With increased knowledge and experience you become an escalation point for junior technicians and become responsible for creating and maintaining documentation on technologies you support.

Issues are escalated to the appropriate resolver groups when necessary. You understand common IT principles like computer architecture and the OSI model and are able to apply them to find solutions to problems.

You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. You are able to execute small projects on your own and work with your manager in planning and executing larger local projects.

You act as an escalation point for junior technicians. You understand all aspects of the equipment you support. Shift work is required. This position will fill an opening at one of the multiple separate sites. This position may involve a night shift.

This position requires that the candidate selected be a US Citizen and must currently possess an active TS/SCI security clearance with polygraph and satisfy other security-related requirements.

24/7 shift coverage is required and may include up to 12-hour shifts, rotating shifts, 3, 4, or 5-day work weeks, and may change based on the needs of the business. Travel may be required up to 10% of the time.

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with a polygraph. This position requires the ability to lift up to 40 lbs and work in a cramped and/or elevated environment.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally.

We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

BASIC QUALIFICATIONS

  • Associate’s degree in an IT-related field or equivalent professional or military experience
  • 2+ years of experience with server hardware
  • 1+ years of experience with UNIX/Linux operating systems
  • Current, active US Government Security Clearance of TS/SCI with Polygraph

Preferred Qualifications:

  • Hands-on experience with one or more of the following hardware platforms (e.g. Dell, HP) is a plus.
  • Networking experience with CCNA and/or Network+ certifications is a plus.
  • Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).

Education:

  • Associate’s degree in IT-related field plus two years of progressively responsible experience preferred.
  • Meets/exceeds Amazon’s leadership principles requirements for this role
  • Meets/exceeds Amazon’s functional/technical depth and complexity for this role

Familiarity with:

  • IT Hardware and concepts
  • RAID, SAN, x86 Architecture, SCSI
  • Linux Administration
  • Command Line Interface
  • Boot Process
  • GRUB/LILO
  • File Systems
  • Network devise and protocol configuration
  • Directory Structure
  • Performance Management/Troubleshooting
  • Base Operating System Install
  • Scripting: Perl, Python, Bash
  • Core OS Services: ssh, telnet, FTP, NFS, DNS, DHCP, samba, LDAP, CVS
  • Networking
  • Protocols
  • OSI Model
  • Copper and Fiber Optic Testing and Cabling Standards

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship and Career growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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