IT Jobs Phoenix

Job Details

Hiring Organization Arizona Public Service Company
Post Name IT Solutions Engineer
Qualification Bachelors’ degree in Information Technology or related field and 1 year of prior relevant experience or equivalent combination of education and directly related experience.
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary USD 75700 To USD 95700 Per Year
Location Phoenix, Arizona, United States 85004

Arizona Public Service generates clean, reliable, and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

APS has demonstrated a strong commitment to our customers in one of the country’s fastest-growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence, and business integrity. Our present and future success depend on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  

Summary

The IT Solutions Engineer/Analyst I is responsible for software and hardware product delivery and performance for all application spaces including next-generation technology such as cloud engineering and mobile applications. Drives products from design completion to volume production release through lifecycle including troubleshooting software and system problems to ensure performance and reliability.

Minimum Requirements

  • Bachelors’ degree in Information Technology or related field and 1 year of prior relevant experience or equivalent combination of education and directly related experience.
  • Requires basic technical subject matter knowledge within a job area or system

Preferred Special Skills, Knowledge, or Qualifications:

  • Experience in Computer Systems or GIS
  • Knowledge of C#, .NET, Python, scripting; database management systems; development platforms (Microsoft)
  • Proven work experience in coding/scripting, software application development/support work experience of 1-2 years preferred.
  • Skills in understanding and explaining basic technical issues and solutions in non-technical terms; working effectively in teams and across organizations; balancing and prioritizing between multiple work streams; collaborating with colleagues and teams in different fields across a diverse organization; solving basic problems in own area of work

Major Accountabilities

  • Supports the design, development, modification, and/or configuration support of Design & Spatial applications and programs. Key Applications are GIS, AutoCAD, Meridian, and Citrix.
  • Fixes applications to meet functional and technical designs following best practices and development standards and guidelines. Documents in accordance with department policies and standards.
  • Analyzes debugs and resolves defects in applications. Provides 24/7 Callout support as needed.
  • Supports production systems, analyzes and resolves production problems in a timely manner; resolves end-user service requests as assigned
  • Completes unit test application changes to ensure the quality of work; tests new features, enhancements, and defect fixes
  • Assists with technical solutions in new implementations and patching of existing applications and infrastructure.
  • Complete minor product enhancements and development of data extracts or reports.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy’s Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, ‘U.S. Export Control Laws’).
 
Therefore, some positions may require applicants to be U.S. person, which is defined as U.S. Citizen, U.S. Lawful Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status.
 
All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS), all openings will require applicants to be U.S. persons.

Pinnacle West Capital Corporation and its subsidiaries and affiliates (‘Pinnacle West’) maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.
 
This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to the E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Arizona Public Service is a smoke-free workplace.

Flex Role:

This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic setup are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work. Employees will have two options to choose from: 

  • APS office based: The employee prefers to work most of the time from an APS facility.
  • Home-based: The employee prefers to work most of the time from his/her home.

*Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business needs. 

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