Job Vacancy in Mumbai For Fresher

Customer Care Executive 

Job Details

Hiring Organization Mega HR Consultant
Post Name Customer Care Executive
Qualification Any Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary 22000/- To 25000/- Per Month
Location Mumbai, Maharashtra, India 400081

Job Description

Roles and Responsibilities 

Answer all the calls received in the agreed response matrix during the assigned shift
Routes call and/or all bookings to the correct department during the assigned shift
Maintain call logs and departmental MIS

Desired Candidate Profile 

  • Manage all the calls
  • General Inquiries
  • Booking an Appointment
  • Charges etc.
  • By achieving desirable benchmarks
  • Follow the Escalation matrix whenever required
  • Need Excellent English Communication Skills

Perks and Benefits 

  • Role: Customer Success Associate
  • Salary: Not Disclosed by Recruiter
  • Industry: Medical Services / Hospital
  • Functional Area: Customer Success, Service & Operations
  • Role Category: Customer Success
  • Employment Type: Permanent

Key Skills

  • Inbound Voice ProcessCustomer ServiceVoice Process
  • Customer SupportVoice CallTechnical HelpdeskTechnical SupportService DeskInbound CallsCustomer Care
  • Skills highlighted with ‘‘ are preferred key skills


UG: Any Graduate

Company Profile

Mega Hr Consultant

“Mega HR is a team of talent acquisition experts on a mission to help big and established businesses hire the best people and strategically acquire specialists, leaders & growth-focused executives across multiple domains and verticals.”

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