Band 3 Booking Coordinator

  • Full Time
  • Birmingham, UK
  • Applications have closed

University Hospitals Birmingham NHS Foundation Trust

NHS Jobs in Birmingham

Full Job Description

The successful post holder will be joining Oncology/Haematology patient pathway co-ordinators team with the responsibility of co-ordinating outpatient and inpatient treatments ensuring patients are booked within cancer target wait times.

The successful candidate will support in the development of processes/procedures within the team to maintain a robust and fully auditable process for the scheduling of anti-cancer treatments and provide a comprehensive administrative service to ensure smooth delivery of both inpatient and outpatient treatment pathways.

The successful candidate will be required to work both independently and as part of the team, using their own initiative to competently complete their day-to-day work load. This includes implementing and maintaining hospital procedure and waiting list policy, communication with patients of appointment dates and times, additionally liaising with multi-disciplinary teams including consultants, nurses, managers, secretaries and the wider team of administrative staff. You will be required to record appointments using various Trust systems and complete allocated office duties related to the co-ordinator role.

Amongst other requirements excellent communication skills are required as this role is based in a fast paced office and the post holder will be required to handle confidential and sensitive information in a professional and compassionate manner to ensure the smooth running of the Oncology and Haematology Patient Pathway service.