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Job Description

A Store Assistant or Sales Assistant sells products and assists, customers, in a store or retail outlet. Their primary duties include processing sales transactions, resolving customer issues, and keeping the shop orderly.

Store Assistants help customers make purchases by demonstrating, describing, and recommending products. They also use cash registers to record transactions, which may involve using credit card machines, calculators, and barcode scanners.

When they are not assisting customers, Store Assistants may tidy the store, take product inventory, stock shelves and arrange product displays. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction.

Job Details

Hiring OrganizationALDI
Post NameStore Assistant
QualificationAny Graduate
Employment TypeFull Time
Work Hours8 Hours
SalaryGBP 17 To GBP 22 Per Hour
LocationLondonEnglandUnited Kingdom W2 1EJ

About Organization

Our approach is to be fair, open, and honest in everything that we do, irrespective of whether you’re a customer, one of our suppliers, or a Government department. These principles underpin our business and help us to comply with all relevant the UK and industry regulations.

If you would like to find out more about Aldi, our property requirements, where we are looking for sites, or how our stores benefit their local communities please download one of our guides.

Shop Assistant Job Description 

We are looking to hire a hard-working, customer-oriented shop assistant to ensure the smooth running of in-store retail operations. The shop assistant’s responsibilities include welcoming customers to our shop, monitoring customer activities to prevent incidents of shoplifting, arranging window displays accordingly, and processing customer refunds. You should also be able to identify customers’ needs and recommend suitable shop items that best satisfy their needs.

To be successful as a shop assistant, you should be well-organized and adept at using pricing and labeling equipment. Ultimately, an outstanding shop assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.

Shop Assistant Responsibilities:

  • Receiving, processing, and organizing shipments and deliveries accordingly.
  • Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
  • Assisting customers in locating desired shop items.
  • Informing customers of shop promotions to encourage purchases.
  • Performing regular price audits to identify and correct price discrepancies.
  • Performing end-of-day cleaning duties, which include wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.
  • Addressing and resolving customers’ complaints in a professional manner.
  • Processing customer payments using the shop’s Point of Sale (POS) system.
  • Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.

Shop Assistant Requirements:

  • Proven retail sales experience.
  • The ability to stand for extended periods.
  • The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
  • The ability to work in a fast-paced environment.
  • Strong organizational skills.
  • Effective communication skills.
  • Exceptional customer service skills.
  • Detail-oriented.

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