Seek Perth

Job Details

Hiring Organization Seek
Post Title Seek Perth
Post Name Inbound Customer Service
Qualification 12th Pass, Any Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary AUD 48000 Per Year
Location Perth, Western Australia, Australia 6005

Job Description

Who is TSA?

TSA is an Australian-owned business specializing in helping companies acquire, retain, and grow their consumer customer bases. We represent some of the country’s largest brands, across eight call centers in Australia and internationally.

About  the role: 

HCF is Australia’s largest not-for-profit award-winning health fund. Their members-first philosophy is simple – be there for their customers when they need them and go out of their way to make the HCF experience a good one!

What will you do:

  • Assist customers with the health claims requirements
  • Navigate solutions based on the customer’s needs
  • Accurately record detailed customer interactions
  • Follow-up work on claims
  • Promote HCF products when applicable
  • Work a rotating roster between Monday – Friday 7.45 am – 7 pm (7.6-hour shifts)
  • Commence 12th September
  • Complete 10 days of fully pain training in our Troode street office

What you need:

  • A genuine passion and care for the customer
  • Demonstrated customer service experience 
  • The drive to learn new skills
  • A proactive approach to work
  • An empathetic approach to customer
  • Evidence that you have received two doses of a recognized COVID-19 vaccine
  • Have full working rights within Australia

Apply Now

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